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How to Save Your Sinking Company

By: Caren Mercado
  •   Monday, April 6, 2015

How to Save Your Sinking Company

Some things may not always work out. A strategy can completely go wrong or the management can mishandle the team or a project disastrously. On...

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The Rise of Non-Voice BPO

By: Caren Mercado
  •   Wednesday, February 18, 2015

The Philippines has already established itself as a global leader in voice BPO services, making it the contact center capital of the world. As...

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