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Software Implementation Officer

Closing Date: 6/8/2017

PRIMARY FUNCTION:

The primary responsibility of the Software Implementation Officer is to lead a successful onboarding experience to Sprout's clients. The officer coordinates and project tasks and timelines, maintains project plans and communicates status to clients and internal management team. 

RESPONSIBILITIES:

  • Ensures delivery of Sprout products according to project timelines
  • Configures the application based on implementation plan (no development skills required)
  • Is responsible for providing updated implementation plans, which may include project schedules, project plans, benchmark metrics, communications documents, follow-up memos, etc.
  • Is responsible for utilizing documents/deliverables necessary for providing exceptional services and ensuring communication of the project plan to the stakeholders
  • Helps in creating new deliverables/best practices for implementation services to enhance implementation engagements
  • Conducts in-depth software trainings with clients

Qualifications

Skills Required




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