IT-BPO Hotspots in Metro Manila: Why QC is a Greater IT-BPM Destination

3/5/2019 | By Kyle Edriel Tomagan

The Philippines is widely regarded as the BPO Capital of the World, with more than 100 contact centers operating within the country earning annual revenue of Php 1.15 billion. Today, the industry continues to grow with new IT-BPO players entering the local market every quarter, alternative destinations for call center seat rentals in the Philippines have emerged.

Quezon City provides one of the best alternatives to BGC, Makati, and Ortigas. The city is the largest in Metro Manila, and is equipped with modern utilities to allow seamless integration and scaling of IT-BPO operations. Today, we analyze the different factors that make Quezon City a premier IT-BPM destination.

Office Spaces and Massive Growth Potential

Quezon City’s advanced infrastructure hosts modern private offices, as well as coworking spaces for rent. These spaces, such as the serviced office facility at the Zeta Tower in Bridgetowne, feature the latest hardware such as PCs with up-to-date specs and bank-grade data centers. Uninterrupted internet connection is also a feature of offices in QC because of numerous ISPs offering fiber internet connectivity, ensuring zero downtime for operations.

Quezon City is also poised for a massive influx of new office stock. Forecasts for the office space market in the city have shown that the city has the largest office growth for 2019 out of any other location in Metro Manila. This is perfect for accommodating the expansion of IT-BPO players outside of the existing CBDs.

Talented Workforce

QC has the largest population in the Philippines, and Quezon City’s total population currently sits around 2.96 million people, and an estimated 1.35 million people comprise the local workforce. Given the city’s relatively large labor pool that remains largely untapped, IT-BPO locators can also access the local talent along with the serviced offices for rent in Quezon City.

Quezon City is also home to the best universities in the Philippines, producing a local talent pool of graduates boasting comprehensive skill-sets that allow them to work seamlessly with both local and overseas teams across different industries. The University of the Philippines and Ateneo de Manila University, arguably the two top universities in the country, are both located within Quezon City. Other noteworthy institutions include Miriam College, the National College of Business and Arts, and New Era University.

KMC offers private offices for rent, as well as coworking spaces in Quezon City. The company’s first facility in the area, Zeta Tower, is located within Bridgetown which is quickly growing into one of the city’s premier IT-BPO parks alongside Eastwood and Araneta Center. Discover the corporate advantage that our workspaces at Zeta Tower offer, from bank-grade data centres to spacious common areas.