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Associate Campaign Specialist

Location: Taguig , NCR

Date Posted: 2020-10-29

Hiring Organization: KMC Solutions | XTN-B360818

Career Category: Marketing (Digital/Traditional)

(For KMC Employees Only)

Duties and Responsibilities

  • The role we are looking for an entry level email production (HTML/CSS and Salesforce Marketing Cloud) position.
  • The Associate Campaign Specialist focuses on the daily operations needed to successfully deploy client email/SMS/Push communications. They’re expected to execute the entire process of campaign management from build and quality assurance to segmentation and deployment configuration to send initiation and traffic/monitoring for basic reporting. This role is also responsible for documentation and active participation in process refinement.
  • Success in this position will be measured by the Campaign Specialist’s ability to demonstrate accuracy and efficiency with respect to building email campaigns; passing quality assurance; deploying email campaigns; meeting utilization goals; and contributing to the team’s high client satisfaction scores.
  • Build, proof, and revise emails for standard newsletter/promotions as well as special projects
  • Communicate with internal team members effectively to execute email/SMS/Push campaigns
  • Complete quality assurance checks on all campaigns
  • Ability to manage, integrate and modify/update subscribers and create segmentation
  • Deploy emails and mobile campaigns to appropriate subscriber audiences
  • Provide actionable campaign optimization insights based on campaign analysis
  • Track hours for accurate billing of time
  • Work assigned after-hour assignments
  • Develop and document efficiencies in current and future processes
  • Learning email marketing and the different tools including platforms
  • Builds emails with straight forward playbooks/documentation/WYSIWYG

(For KMC Employees Only)