BENEFITS ADMINISTRATION SERVICES ASSOCIATE

The Benefits Administration Services Associate is expected to perform tasks efficiently, with a high level of integrity,
professionalism, and a positive attitude. It is expected that the Benefits Administration Services Associate is capable
and able to help in assisting with the administration of all benefits programs, including but not limited to medical,
dental, vision, life insurance, short­ and long­term disability, and compensation claims.

• DUTIES AND RESPONSIBILITIES
  • Monitoring and keeping track of ticket resolutions, providing feedback, and escalating issues as
  necessary
  • Review and input accurate data; track and maintain all encoded data and records
  • Ensure timely enrollment and deletion of employee & dependents to HMO and company’s Group Life
  Insurance
  • Ensure that all benefits of employees are released on identified schedules
  • Monitor and ensure release and return of HMO cards
  • Accurate and timely computation/payment of statement of account, i.e. HMO, pre­employment
  medical exam provider, Group Life insurance, and other medical provider.
• Ensure that all Government Mandated requirements are submitted on time
  • Ensure timely filling of employee’s complete HMO reimbursement documents and the release of
  check
  • Ensure timely submission of employee’s sickness and maternity notification to SSS
  • Accommodates processing of employee sickness and maternity benefits and ensures the company’s 100%
  reimbursement
  • Coordinates with HRBPs, Payroll Team, and other departments in relation to medical-related benefits
  • Coordinate compensation claims with third­party administrator. Follow up on claims.
  • Attending other client concerns in terms of medical-related benefits
  • Other Ad hoc tasks as required