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CUSTOMER SUCCESS ASSOCIATE

KMC Work Location: HM TOWER

Location: Cebu City, Cebu

Date Posted: 2022-05-19

Hiring Organization: KMC Solutions | INT-DCCE299

Career Category: Admin / Reception

The Purpose Driven Career Objectives of a Admin / Reception at KMC:

Functional overview
  • Registered Nurse
  • Capable of dealing with local staff and foreign clients
  • Enthusiastic, Outgoing, responsible, motivated, dedicated
  • Superb verbal and written communication skills
  • has high attention to detail, fast learner
  • Excellent interpersonal skills
  • Extraordinary multitasking skills
  • Ability to present well to high-level clients – local and foreign
  • Ability to deliver services with the highest standards
  • Willing to work on a shifting schedule
  • Willing to be assigned to other KMC sites
  • Active PRC license - BOSH Training a plus but not required
Duties and responsibilities
FRONT DESK MANAGEMENT:
  • Provides support on the reception/front desk through:
  • Answering and dispersing calls and inquiries
  • Welcoming / receiving visitors and clients of the Company
  • Responding/addressing tenant concerns and walk-in inquiries
  • Handle daily incoming and outgoing mails
  • Receive, distribute and file incoming letters, billings, invoices, documents and/or other communications
  • Manage the front office on a daily basis
  • Gatepass / work permit processing
  • Any ad hoc duties as required
GENERAL SERVICES / TENANT SERVICES
  • Point person / Representative in the workplace
  • Conference room reservations
  • Reports and coordinates any workplace issues and ensures job completion
  • Recommends effective solutions to problems/issues arising
  • Provides administrative support to members
  • Provides unmatched customer experience
  • Build a strong relationship with members
  • Enforce company policies and procedures, and safety and health regulations and standards
GENERAL ADMIN
  • Petty Cash Management
  • Assists in Check releasing
  • Management of Utility personnel
  • Ensures that the assigned tasks of the utility personnel are performed and/or accomplished
  • Supplies Management
  • Purchase, supply, and manage office supplies, equipment and machines, pantry, medicine, and other utilities
  • Work on day-to-day issues with facilities and building admin
  • Follows operational processes and procedures
  • Enforces house rules and security policy
GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT
  • Ensures Office Show-readiness, cleanliness, and maintenance
  • Conducts facility es walkthrough to address current and urgent issues, and to handle foreseen issues and members’ needs
  • Coordinates facilities/building issue
 
 

To apply for Admin / Reception, you are excellent at:

  • Minimum competencies
    • FRONT DESK MANAGEMENT
    • GENERAL SERVICES / TENANT SERVICES
    • GENERAL ADMIN
    • GENERAL OFFICE MAINTENANCE / FACILITIES MANAGEMENT
    • MEDICAL AND CLINIC MANAGEMENT
    Minimum qualifications
    • Bachelor of Science in Nursing with least 2-3 years work experience as Front Office Staff or Admin Assistant

Your Success Profile includes:

Career Level

1-4 Years Experienced Employee
Qualification
Bachelor's/College Degree
Years of Experience
2 years
Job Type
Full-Time