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Location: Taguig City, Metro Manila

Date Posted: 2022-07-20

Hiring Organization: KMC Solutions | INT-0ECA471

Career Category: Human Resources



The Human Resource Business Partner (HRBP) is responsible for ensuring that managers and employees of the business understand the company policies and procedures, applying them fairly and consistently across the organization. The role should also demonstrate and be a steward of professional behavior, good team work and respect for employee confidentiality at all times and working in accordance with KMC Solutions Inc Mission and Values.




  • At least 3+ solid years experience in Employee/Labor Relations
  • Preferably exposed in the BPO Industry (willing to render night shift, if needed)
  • With experience with account management handling more than 200 FTEs
  • Vastly knowledgeable with the Labor Law of the Philippines
  • Proficient in Microsoft Office Suite (preferred)
  • Strong Employee Relation’s experience at Field and Specialist
  • Project Management Skills
  • Amenable to SHIFTING schedule
  • Must be willing to work in our BGC site





  • To establish and develop a dialogue and relationship with client stakeholders and other HR Business Partners to understand the key resource issues and associated requirements to meet both current and future organizational challenges
  • To lead the activity to translate the resourcing requirements and Talent Management information developed by the Training and Organization Development Team into achievable resource plans
  • To identify and support the business to successfully deliver credible, customer focused, cost-effective and innovative solutions using a range of techniques
  • In collaboration with HR colleagues, develop a resourcing strategy and innovative, timely and cost effective best practice solutions to enable the organization to meet its objectives
  • Case and Dispute Resolution
  • Process Development and Improvement
  • Timekeeping Accuracy
  • Account Management




  • Facilitates the Disciplinary Process for the targeted employees, taking into consideration due compliance to both Philippine labor laws and company-specific guidelines to ensure that the process is fair to all concerned
  • Enables the Exit Management Process by ensuring separating employees undergo a rigid and proper exit process and completes specific requirements and can sign off quitclaim and waiver
  • Spearheads the Exit Interview Process and leverages on the acquired information to build on retention and process improvement initiatives of the company




  • Point of Contact for all employment certifications in relation to one’s employment including mandatory contributions and clearance certificates
  • Conducts and facilitates HR-related enablement sessions to ensure that employees are kept updated as well as informed on the latest policies, guidelines and systems in use essential to the completion of the employee’s work
  • Conducts regular site visits to clients and be involved in status checks meetings with each to better understand the HR needs of the business
  • Administer the Timekeeping Process including but not limited to ensuring that all employees are included and informed of their employee data prior to endorsement to Payroll




  • Ensure timely communication, execution and completion of the performance evaluation process for beginning, mid and year end appraisals
  • Oversees and Reviews Employee Movement documentation to ensure accuracy in records and employees are updated of their new movements and/or status within the organization




  • Provides partnership to the business unit to identify strategies to increase employee engagement through effective communication, policies, and practices
  • Oversees all HR proponents in company events and is involved in the design and development of each initiative and ensures these are aligned with business needs




  • Is tasked to take on additional projects as necessary and as per instructed by immediate manager or one up manager




  • Proficient Oral and Written Communication Skills
  • Creativity and Innovation
  • Organization Development
  • Influencing Skills
  • Interpersonal Sensitivity
  • Judgement
  • Political and Business Savvy
  • Above Average Communication Skills
  • Conflict Management
  • Critical Thinking
  • Excellent Customer Service
  • Any four (4) year course
  • Preferably Management or Psychology related courses

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!