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IT OSS INTERNSHIP - PICADILLY

KMC Work Location: PICADILLY STAR

Location: Taguig City, Metro Manila

Date Posted: 2022-04-07

Hiring Organization: KMC Solutions | INT-8098379

Career Category: Network /System / Database Administration

Functional Overview: 

 

IT OSS Intern is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support.  

 

Duties and Responsibilities: 

 

  • Assist staff performing system back up and maintenance functions 
  • Assist network and hardware troubleshooting  
  • Assist in updating user and technical documentation 
  • Run calls to troubleshoot desktop and PC problems 
  • Provide help desk support to staff requiring technical assistance 
  • Assist with building and deploying desktop computers and laptops images for deployment.  
  • Other responsibilities as directed by supervisor. 

 

Minimum Competencies:  

 

  • Excellent customer interface skills  
  • Good interpersonal communication skills  
  • Strong communications skills, both written and oral  

 

Minimum Qualifications: 

 

  • Candidate must possess at least Bachelor's in Computer Science/Information Technology or equivalent   
  • Preferably with 300 to 800++ hours (about 1 month+) internship requirements 
  • Willing to be assigned in multiple locations 
  • Willing to work on shifting schedule, Holiday, weekends, and Night shift 
  • No work experience required.