IT SUPPORT

REQUIREMENTS:

• Candidates must be a graduate of any related 4-year course.
• Minimum of 3 years of experience in IT desktop support;
• Willing to be employed for a 1-year Fixed Term Contract (Renewable)
• 24x7 support
• Able to deliver technical support without much supervision;
• Experience with Windows 10 or latest, Office 365, VPN, virtual conference platforms like Zoom, Webex, Teams, etc.;
• Experience with or knowledge of any IP-based telephony;
• Maintain IT assets inventory;
• A good grounding of providing high volume, fast-paced desktop support;
• Has Microsoft Certification on desktop support or equivalent experience;
• Familiar with security systems, computer room distribution, server room air conditioning and environmental monitoring and a desire to learn new and different technologies in these fields;
• Proficient in using Microsoft Office software (Word, Excel, PPT, Project, Visio, etc.);
• Adept in configuration management and routine maintenance of the AD, mainstream Windows and Mac systems, and mobile systems;
• Good at communicating with others in a proactive manner;
• Passionate about new technologies and a demonstrable enthusiasm in keeping up-to-date with latest trends and solutions;
• Solid IT service process experience.
• Candidates must be amenable to report for work during graveyard and rotational schedule with operations during holidays and weekends
• Work location: BGC, Taguig City

RESPONSIBILITIES:

• Responsible for maintaining the normal operation of company's internal clients;
• Responsible for hardware malfunction handling, such as client, network, telephone line, printer, etc.;
• Maintain and support the internal client application systems;
• Responding to client requests and requirements in a timely manner;
• Responsible for network cabling within the site;
• Set-up, control and maintain as necessary the security systems, computer room distribution, room air conditioning, computer room, environmental monitoring;
• Assist in ad hoc assigned projects.

ADDITIONAL INFO:

• HMO given on Day 1
• Leave credits given on Day 1

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!