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NETWORK ENGINEER I

KMC Work Location: SM AURA

Location: Taguig City, Metro Manila

Date Posted: 2022-09-22

Hiring Organization: KMC Solutions | INT-BBBB288

Career Category: Network /System / Database Administration

Functional Overview: 

 

The Network Engineer 1 coordinate and facilitate onsite support to any network related concerns and issues.  He/she is responsible of maintaining the network availability and reliability. 

 

 

Duties and Responsibilities:  

 

  • Acknowledge assigned service requests, incidents or queries via Service Desk according to SLA. 
  • Provide Level 1 & 2 Technical support (Physical & Configuration Support). 
  • Respond and own until resolution of hardware or software problems 
  • Network implementations and troubleshooting. 
  • Document Method of Procedures for Maintenance of Hardware and Software initiatives. 
  • Assist OSS to perform duties as assigned. 
  • Interface with Network Operations Center (NOC) and Service Desk (SD) during Critical Events and Outages. 
  • Provide Escalation Support to immediate superior. 

 

Minimum Competencies: 

 

  • At least 2 year experienced in Networking and/or CCNA.  
  • Knowledgeable in desktop support, basic network setup and troubleshooting. 
  • Knowledge in IP Address Classes and Subnetting, VLAN and STP. 
  • Familiar in WAN, LAN and WLAN Technologies. 

 

 

Minimum Qualifications: 

 

  • Educational background in Networking / Computer related course with Cisco, Dell, Sonicwall and Juniper fundamentals.  
  • Networking standards and/or related degree with internship 
  • Must be an excellent communicator/facilitator; ability to interface with clients at all level  
  • Knowledge in handling Networking Protocols. Such as: VLAN, STP, Routing Protocols. 
  • Basic Networking and MS Office Skills. 
  • OSI Model Understanding – Layer 1 through 7