NOC ENGINEER
KMC Work Location: ONE GRIFFINSTONE
Location: Muntinlupa City, Metro Manila
Date Posted: 2022-09-20
Hiring Organization: KMC Solutions | XTN-FACC791
Career Category: Network /System / Database Administration
Job Description
- Perform 7x 24 hours systems and network monitoring and standby duties when assigned
- Escalate the WAN related incident/ problem to respective subscribed service provider.
- Assisting WAN provider troubleshoot the connectivity problem on the WAN router.
- Periodically backup configurations file and restore them as require.
- Liaise with the WAN service provider in generating the bandwidth utilisation report.
- Report about WAN traffic increase towards critical thresholds.
- Escalate the hardware or software related issue to the maintenance contract vendor and monitor till problem resolution.
- Responding to the change, problem and incident management
- Perform other project duties as assigned
Qualifications:
- Knowledge on monitoring tools, network, server, backup and DB tools
- Knowledge of server architecture, design, resource configuration and business impact of events and symptoms
- CCNA (Cisco Certified Network Associate) is an advantage and any Cisco training attended is essential.