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NOC ENGINEER

KMC Work Location: ONE GRIFFINSTONE

Location: Muntinlupa City, Metro Manila

Date Posted: 2022-09-20

Hiring Organization: KMC Solutions | XTN-FACC791

Career Category: Network /System / Database Administration

Job Description

  • Perform 7x 24 hours systems and network monitoring and standby duties when assigned
  • Escalate the WAN related incident/ problem to respective subscribed service provider.
  • Assisting WAN provider troubleshoot the connectivity problem on the WAN router.
  • Periodically backup configurations file and restore them as require.
  • Liaise with the WAN service provider in generating the bandwidth utilisation report.
  • Report about WAN traffic increase towards critical thresholds.
  • Escalate the hardware or software related issue to the maintenance contract vendor and monitor till problem resolution.
  • Responding to the change, problem and incident management
  • Perform other project duties as assigned

 

Qualifications:

  • Knowledge on monitoring tools, network, server, backup and DB tools
  • Knowledge of server architecture, design, resource configuration and business impact of events and symptoms
  • CCNA (Cisco Certified Network Associate) is an advantage and any Cisco training attended is essential.