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NOC ENGINEER

KMC Work Location: ONE GRIFFINSTONE

Location: Muntinlupa City, Metro Manila

Date Posted: 2023-06-21

Hiring Organization: KMC Solutions | XTN-09F8902

Career Category: Call Center Operations

 

Duties and responsibilities

  • Deploying and inspecting IT network systems. 
  • Overseeing the safe installation of hardware and cabling systems. 
  • Monitoring the performance and capacity of computer systems. 
  • Performing regular checks on network hardware and software. 
  • Responding to network alerts and hardware malfunctions. 
  • Diagnosing and troubleshooting network errors. 
  • Tracking and documenting network issues and compiling incident reports. 
  • Responding to user requests and providing network training. 
  • Managing system backups and network security protocols. 

Minimum competencies

  • Bachelor’s degree in computer science, computer engineering, or a similar field. 
  • Extensive experience working as an NOC engineer. 
  • Must be CCNA Certified. 
  • Experience deploying, managing, and troubleshooting network infrastructures. 
  • Knowledge of server hardware systems including Dell Blade, UCS, and HP systems. 
  • Excellent troubleshooting skills. 
  • Ability to work flexible hours. 
  • Good written and verbal communication skills. 
  • Advanced project management skills. 
  • Ability to work well under pressure. 

Minimum qualifications

Indicate required educational background. Previous work experiences needed or preferred. Any technical skills required.