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Citrix Administrator

(XTN-65D7867)

Work Experience

  • Responsible for the architecture, implementation and support of a Citrix Xendesktop/XenApp environment including netscaler components.
  • Provide daily support for CITRIX Xendesktop/XenApp environment with users in various geographical locations.
  • Manage and maintain Citrix profile solutions such as Citrix Profile Management/RES One Workspace/Appsense
  • Implement robust monitoring of the VDI environment using tools such as Citrix Director and Citrix MAS
  • Proactively monitor Citrix & virtual environment for capacity, stress, risk and workload and take necessary remediation steps.
  • Take full ownership to work with various teams to resolve any production related incidents.
  • Be actively involved in the planning & implementation of new projects.
  • Interface with Vendors and Internal Global Teams to ensure the environment conforms to the current standards.
  • Manage Business Continuance in relation to Disaster Recovery.
  • Maintain System high reliability, availability and resiliency levels.
  • Provide 1st, 2nd and 3rd Level Support for the production Environments
  • Perform system upgrades and mandatory security/OS patching.
  • Strictly abide and follow the company policy and procedures pertaining to change and incident management.
  • Responsible for ensuring that all systems are deployed consistent with group standards and best practices.
  • Incident and Problem management: take ownership and work with team to resolve production related issues.
  • Follow groups standard security practices within the environment.
  • Maintain an accurate and current hardware inventory

Skills

  • Strong knowledge of Citrix Xendesktop/XenApp 7.X architecture and components including PVS and MCS
  • Strong knowledge of Citrix Netscaler 11.X and above technology is a must
  • Strong knowledge of Citrix Profile Management and RES one workspace profile management
  • Strong knowledge of ADUC, Group policies and DNS
  • Strong knowledge of Windows operating systems
  • Strong knowledge of The Citrix Upgrade process
  • Strong knowledge of installing and maintaining applications in the finance industry
  • Good working knowledge of implementation of SSL Certificates
  • Good working knowledge of Citrix App layering/Unidesk
  • Good understanding of Firewall rule implementation & troubleshooting.
  • Flexible working hours would be required.
  • Strong knowledge of performance management and capacity planning

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