REVENUE ASSURANCE SENIOR SPECIALIST

Duties and Responsibilities:

• Process and manage sales orders in NetSuite, ensuring accuracy and completeness of information.
• Communicate with customers to confirm order details and resolve any issues.
• Manage contract review and approval process using Contract Management Software/ERP.
• Collaborate with the Sales team to ensure orders are processed in a timely manner.
• Update customer and sales information in the CRM system.
• Work with the collection team to reconcile discrepancies in billing and payment information.
• Maintain accurate records and data entry in NetSuite and other systems.
• Identify opportunities to improve processes and procedures related to sales order processing.

• Assist in month-end closing and other tasks.

• Perform administrative and clerical tasks as required.
• Manage customer relationships by responding to inquiries, resolving issues, and processing returns and exchanges.
• Review, investigate and respond to request related to Revenue Assurance.

 

 

Minimum Competencies:

• Billing and Invoicing
• Accounting and Finance
• Pro-Active and professional
• Trainable
• Ability to work independently and as part of a team.

 

Minimum Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field with 1-year experience.
• Experience with NetSuite or other ERP systems required.
• Proficient in Microsoft Office (Word, Excel, PowerPoint,PowerBi)
• Average to excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• With PEZA and BOI ruling knowledge.