SALESFORCE ADMINISTRATOR

JOB SUMMARY:

Lone Wolf is looking for a highly capable Salesforce administrator. The Salesforce Administrator will be responsible for performing general Salesforce administrative duties, assisting with the ongoing development of Lone Wolf’s Salesforce instance, helping to deliver high-quality enhancements, and providing support for the organization. The ideal candidate will be highly motivated, a fast learner, exceptionally organized, and an excellent communicator. 

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Ensure optimal performance of Salesforce systems and products.
• Responsible for user management - Salesforce roles, profiles, layouts, permissions 
• Create and maintain workflows and process flows.
• Build and maintain reports and dashboards.
• Perform database maintenance tasks - data enrichment, deduplication
• Assist with the management, prioritization, distribution, and escalation of Internal Requests
• Create and maintain ongoing internal documentation of processes and system configurations as business processes evolve and features are added Salesforce
• Perform User Acceptance Testing in Sandbox and Production environments for new and ongoing development projects
• Fulfill ad hoc data requests, data integrity and manipulation tasks such as merging duplicate records
• Provide real-time support to our Salesforce CRM users our integrated applications

QUALIFICATIONS:

• 2-4 years of experience as a Salesforce Administrator or Certified Salesforce Administrator (ADM 201) or higher required. Service Cloud, Community Cloud, and Sales Cloud experience required.
• Functional proficiency in Salesforce administration tasks including, and not limited to: Profiles, permission sets, sharing rules, roles, workflows, processes, flows, validation rules, approval processes, email alerts, advanced formulas, custom objects, reports, dashboards, page layouts, record types, Lightning pages and installed packages.
• Knowledge of importing sales data and generating Salesforce reports.
• Strong experience with data formatting (excel) and mass updates (Data Loader)
• Experience documenting and analyzing processes, procedures, and/or policies
• Ability to multitask and adapt to changing priorities
• Self-motivated, flexible, team player with time management & organization expertise
• Excellent communication, motivational and presentation skills
• Bachelor’s Degree or equivalent related experience in business or technology