Senior IT Project Engineer with Azure Migration Experience

Location: Cebu , Cebu

Date Posted: 2020-08-26

Hiring Organization: KMC Solutions | XTN-748A342

Career Category: Network /System / Database Administration

(For KMC Employees Only)

Functional Overview

Our client is a Managed IT Service Provider. We have a friendly and supportive work environment, with a hands-on leadership team. Our client base is comprised of a wide variety of businesses, professional service firms, and non-profit organizations with 20 - 250 employees located in San Francisco and the East Bay, many with national and international remote offices. We have an office in the Financial District of San Francisco, San Ramon, CA and in the Philippines.

Duties and Responsibilities

  • Recommend, develop, plan, manage, implement, and fully document IT projects
  • Advise the Client Account Manager with service requirements and specifications in order to better address client goals and needs
  • Take ownership of IT infrastructure and day to day operations for clients
  • Identify improvements to IT documentation, network maps, processes/procedures, and tickets
  • Manage and respond to escalated client inquiries
  • Prepare and implement advanced hardware and software for clients
  • Determine equipment and software procurement needs for clients
  • Research products and new technologies to increase efficiency of business and operations
  • Manage entire IT infrastructure for our largest clients
  • Provide professional and personable onsite and remote support
  • Be the escalation point for other IT Systems Engineers and Service Desk Engineers
  • Keep all tickets and projects updated and track time in a detailed format

Minimum Qualification

  • Minimum 10 years’ experience in the IT support industry working with business environment
  • Experience with ConnectWise a major plus
  • Formal education in IT preferred
  • Associates degree required with an IT related field of study
  • Bachelor’s degree preferred
  • Certification (preferred): Microsoft MCSA in Windows Server 2012R2 or 2016, Microsoft MCSA in Office 365 and SharePoint Online, Microsoft Azure Administrator Associate, VMware Certified Associate (VCA)Cisco CCNA

Minimum Competencies

  • We're looking to add an experienced, professional, and personable Senior IT Projects Engineer with high level expertise in Microsoft Azure and Office 365.

(For KMC Employees Only)