SENIOR SOFTWARE TESTER/QA

About the company

The Manila branch office of Coral Active is looking for a Senior Software Tester

Our company provides a browser-only CTI agent desktop for large-scale call center deployments compatible with Genesys, Cisco, Amazon Connect, Nice CXOne solutions. The desktop is a fully featured, thick client replacement with inbound, outbound, and multi-media support. The product enables easy customization and rapid deployment of new desktop features into complex environments enabling a true Omni-channel experience.

Company website - https://coralactive.com/

The Purpose Driven Career Objectives of a Senior Software Tester/QA

• The Manila branch office of our client is looking for a software tester who will check for bugs or other user concerns in the software.
• They will evaluate a program by going through its typical uses and citing any problems that may arise.
• They should be willing to learn or enhance their knowledge in UNIX for running existing scripts and potentially modifying or creating new scripts.
• Openness to use Mac OS is a must.
• Submitted CV or resume should be in PDF Format (or converted to PDF before sending)

To apply for Senior Software Tester, you are excellent at:

• Analyze and Review software requirements
• Log defects in JIRA
• Initiate coordination with the internal Coral Active team & needed personnel
• Organize the Coral Active Test Suite
• Enhancement of regression test cases
• Send out status reports during test execution phase
• Review requirements and log queries in the consolidated tracker
• Creation of test estimates as needed
• Suggest test scenarios during planning
• Creation of test cases
• Execution of tests
• Create wiki documents related to testing
• Attend a minimum of 80% of stand-up meetings
• Senior - Mentor junior testers
• Senior - Knowledge transfer or conduct training sessions as needed
• Senior - Suggest testing process improvements, etc.
• Senior - Contribute to the continuous enhancement of the testing process

Your Success Profile includes:

Required:

• At least 5-year working experience as a software tester
• Has Javascript and UNIX scripting/coding experience
• Understands business requirements and can think critically
• Passionate about finding as many bugs as they can and can provide detailed evidence of the bug
• Has backend (logs/DB) investigation experience
• Must be able to work with minimal or no supervision
• Goal-oriented and always ready for challenges
• Ability to analyze requirement specifications and write test cases and test reports
• Experience in website testing
• Ability to analyze defects - understand when a defect is in the test script and when it is in the software
• Ability to write clear defect reports
• Ability to communicate efficiently with the Product and Development team
• Proficient in speaking and writing in English

Advantageous:

• Experience in both manual and automation testing work.
• API Testing experience
• ISTQB Certification is a great plus
• Experience using VS Code, Javascript, Typescript, and Playwright
• Experience in using Postman or any API testing tools
• Working in a UNIX command line to run and change test scripts
• Softphone or experience in call center user interfaces
• Experience working in a UNIX/Linux/OSX environment
• Ability to write scripts (of 30+ lines) in UNIX
• Experience using Mac OS
• Experience working in an Agile environment /methodology
• Experience using JIRA and WIKI for documentation
• Experience creating process improvement
• Genesys experience is a big plus but not required

At Coral Active, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Coral Active is a place where people from all backgrounds can make an impact.

Working hours

• Philippine hours - Monday to Friday: 7 am – 4 pm (with Flexi-day set up)
• Flexible schedule - core hours are 9 AM - 2 PM daily Philippine time. You can come in as early as 5 AM and the latest end of the shift is at 7 PM

Benefits

• HMO for staff and eligible dependents upon hiring;
  • 500K for principal,
  • 500k for dependent/s
  • Eligible dependents up to 5
• Work-from-home setup (remote work)
  • Company provided laptop (MacBook), tables/chairs, headsets, 2nd monitor, an external Mac keyboard, and a magic mouse
  • Internet connection budget of Php 2500/month
  • One-time budget of Php 10000 for tables and/or chair
  • 2 connections are required, 1 as backup (BCP or Business Continuity Plan)
  • Use of nearby KMC office as needed (Business Continuity Plan)
  • Occasional meetings in the office may be required
• Initial 15 Leaves (prorated, sick leave, and vacation leave) and additional 10 leaves after one year (25 total after one year)
  • Paid Christmas shutdown for 1-2 weeks (depends on dates/schedule/client)
• To observe Australian (Melbourne) holidays, or US Holidays depending on the assigned client
  • Paid Philippine holidays less the Australian/US holidays (swap)
• Government-mandated benefits (SSS, Pagibig, Philhealth, 13-month pay)
• Annual training upon regularization (upon management's approval)

Perks

• Occasional Team Lunch every fortnight (usually Friday)
• Team Building activities every quarter
• KMC provides other perks such as Cinema tickets, Movie and Karaoke nights, after-work parties, Annual Sports Fest

Reporting to

• Test Manager and Philippine (MTO) Manager
• Note:
  • The target start date is May 2023 or ASAP
  • Salary is open for negotiation, commensurate to experience
  • Submitted CV or resume should be in PDF Format (or converted to PDF before sending)

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!