TECHNICAL BUSINESS ANALYST (WITH SALESFORCE)

Position Title: Technical Business Analyst
Reports To: Business Analyst Supervisor
Organization: Lone Wolf Real Estate Technologies, Inc.
Job Title: Technical Business Analyst Job Code: R Code: FLSA:
JOB SUMMARY:
Perform as key member of the Internal Systems (IS) team, acting as a liaison between Internal Systems/NetSuite  and
business unit customers, working effectively and contributing specialized business and technical knowledge in
support of multiple development and maintenance efforts.
Principle responsibility will be to provide analytical and technical support for Lone Wolf systems and
applications including Salesforec.com, NetSuite, and JIRA. Also supporting data management and reporting
enhancements. This will include but not be limited to analyzing and documenting business process and system
requirements, logical data and process designs, application architecture, application integration, application
development and testing, and project management for implementation of system enhancements. In addition
to the standard activities described below, proactively seek and implement solutions that will reduce the cost
and time associated with the business operations.
ESSENTIAL RESPONSIBILITIES AND DUTIES:
 Serve as a key contact for information about IS. Build and maintain positive relationships with customers
and internal staff
 Partner with the internal user community to identify, analyze and document business process requirements
and product functional specifications supporting evolving needs. Perform fit gap analysis, determine
required modifications, and develop associated technical requirements
 Analyze existing business processes, identify areas for process improvement and guide the business in the
establishment of effective and efficient business practices. Identify and recommend where performance
enhancements, application enhancements and quality enhancements or new technologies may be
incorporated
 Work with internal technical resources to architect, document and implement IS system improvements or
new solutions, including integration with other systems/applications and database and reporting
requirements. Manage the completion of the System Development Methodology project phases from
Feasibility through Development, Testing, and Implementation
 Lead routine application upgrades. Interface directly with IS internal customers and IS technical resources to
coordinate software releases and 3 rd party application upgrades
 Lead project planning activities, design meetings and reviews, and code reviews for the purpose of
developing and implementing quality IS systems enhancements or solutions. Create and maintain project
plans
 Lead system integration, and user acceptance testing. Create end-to-end test plans, scenarios, and test
scripts. Manage the testing cycle. Develop and maintain quality assurance (QA) requirements

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 Manage multiple tasks, on multiple projects ensuring schedule and requirements are met. Report on
progress weekly and measure against goals/initiatives to management for meeting objectives
 Support the development of IS system/application documentation by providing content and guidance for
design specifications, test scenarios, plans and scripts, release notes, training manuals, system management
guides, etc. Create and maintain documentation standards and coach others to improve their ability to
develop high quality documentation. Comply with department standards and procedures
 Create and deliver documentation to support training sessions and/or presentations on IS
systems/applications and project related topics for technical and business functional audiences
 Provide functionality support for IS systems including the management of bug fixes and enhancement
requests. Perform problem determination (root cause analysis) and document the source of problems and
their resolution. Aid customers and other staff members in resolving errors resulting from the use of
applications. Recognize and analyze trends in errors to identify and install long term solutions to problems

QUALIFICATIONS:
 3 to 5 years as a Technical Analyst or related field preferred (QA/QC/BA)
 Excellent verbal and written communication skills
 Excellent critical thinking and problem-solving skills
 Positive attitude and solutions-oriented thinking
 Must be able to produce high-quality work as part of a fast-paced, dynamic team
 Strong analytical and problem-solving skills; excellent follow up skills required
 Experience with accounting systems or financial reporting is highly desirable
 Ability to effectively manage multiple priorities with minimal supervision
 Proficient knowledge of Microsoft office including Word, Excel, and PowerPoint
 Knowledge of JIRA preferred
 Knowledge of GIT Preferred
 Understanding of SCRUM and how it interacts with the project life cycle preferred
 Strong team player with excellent interpersonal and communication skills
 Experience collaborating with remote teams preferred
 Experience within real estate or real estate brokerages preferred

Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s).
It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required
of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above.
Lone Wolf Real Estate Technologies, Inc. is an Equal Opportunity Employer and does not unlawfully
discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal