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Location: Muntinlupa City, Metro Manila

Date Posted: 2022-10-13

Hiring Organization: KMC Solutions | XTN-B6AC363

Career Category: Application And Software Development

Windows Administrator Responsibilities:

  • Assessing the stability, security, and scalability of installed Windows systems.
  • Discussing system and server upgrades with IT managers.
  • Installing or upgrading Windows systems and servers.
  • Providing technical support for staff and back-end system users.
  • Troubleshooting system and server errors.
  • Reviewing system error logs and user-reported errors.
  • Monitoring and updating the Windows codebase.
  • Managing user access.
  • Monitoring system performance.
  • Maintaining server architecture security and creating system backups.
  • Provide Support Services for operation environments
  • Respond to cases logged by Service Desk and Automated Ticketing
  • Carry out routine activities, checklists, and other assigned tasks.
  • Adhere to SLA response and resolution times and ensure cases are regularly updated.
  • Perform change management, Incident resolution, and request fulfillment
  • Assist with management of problems and escalations
  • Perform other project duties as assigned
  • Customer Service
  • Retain ownership of issues until resolved, escalated or accepted by another individual
  • Deal with customers in a professional and courteous manner which keeps them informed and offers value on a daily basis.


Windows Administrator Requirements:

  • Bachelor’s degree in Information Technology or Computer Science.
  • Proven work experience as a Windows Administrator is preferred.
  • Microsoft certification is a plus
  • Detailed knowledge of Windows server setup, deployment, and maintenance.
  • Ability to create scripts in Perl, Python, and similar languages.
  • Experience with databases, patch management, and networks including LAN and WAN.
  • Familiarity with modern operating systems and server platforms.
  • Knowledge of network security systems, intrusion detection systems, and data backup.
  • Excellent problem-solving skills.
  • Good analytical and communication skills
  • Must be willing to work on a hybrid set-up in Alabang Muntinlupa
  • Willing to work from 7AM - 4PM