Zoom 005: Business Insight Analyst

Taguig, NCR

KMC Solutions | XTN-4A6C505

Date Posted


Career Category

Network /System / Database Administration

Functional Overview

    Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!We are building the GTM Analytics and Insights Team to transform data into insights, initiatives, actions and results. The team leverages big data sets, analytical tools and techniques, and business partnerships to drive business decisions that maximize revenue growth.As a Business Analyst, you will deliver data-driven insights and manage key initiatives within Go-To-Market functions. You must demonstrate intellectual curiosity and identify interdependencies on company’s processes and metrics. We trust you to collaborate with others, form intelligent opinions, and present your thoughts to decision-makers.

Duties and Responsibilities

  • Bachelor’s degree in Mathematics, Engineering, Economics, Business Management, Computer Science, Statistics or a related field
  • Experience in analytics, statistician, data scientist or consultant role
  • Familiarity with SaaS Enterprise systems and SaaS business operations
  • Ability to deliver actionable insights by synthesizing data into useful formats, and influence through logic, interpretation of data and effective communication
  • Excellent analytical thinking - you connect the dots between the data and operations and gut check every number you see
  • Ability to manage and influence senior, cross-functional stakeholders
  • Technical skills, including proficiency in SQL, Tableau, Domo, Alteryx, other Business Intelligence tools
  • Strong business communication skills, both verbal and written
  • Must be able to work US business hours

Minimum Qualification

  • Partner closely with GTM leadership to develop a deep understanding of the business, from its data and metrics, to its operational challenges and opportunities
  • Provide thought leadership to your key business stakeholders, translating data into actionable insights using appropriate analytical solutions.
  • Support business performance deep dives to identify critical trends and size opportunities for maximizing revenue growth
  • Establish key metrics and communicating project progress, solutions, and risks
  • Develop, optimize or overhaul new and existing business processes through system configurations or customizations
  • Communicate complex analysis and insights to senior leaders, both verbally and in writing