Defy Limits Banner

ZOOM 335: PSO JUNIOR TECHNICAL PROJECT ENGINEER (VOICE IMPLEMENTATION)

KMC Work Location: ARMSTRONG

Location: Makati City, Metro Manila

Date Posted: 2022-07-28

Hiring Organization: KMC Solutions | XTN-7D50364

Career Category: Network /System / Database Administration

The Purpose Driven Career Objectives of a Network /System / Database Administration at KMC:

Zoom Video Communications Inc. is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

Zoom Video Communications Inc. is seeking Junior Technical Project Engineers for the Professional Services Organization. The Junior Technical Project Engineers will be driving Zoom Phone implementations.

To apply for Network /System / Database Administration, you are excellent at:

  • Assisting senior level engineers with troubleshooting of systems and other initiatives for customers
  • Building Call Flows and Zoom Phone users
  • Testing and validating that any requests serviced are accurate and functional
  • Submiting Tickets (Incident and Feature Request)
  • Creating Zoom Phone Project Documentation (call flow Diagrams, Runbook)
  • Creating, update and maintain necessary Knowledgebase articles related to servicing customer environments

Your Success Profile includes:

  • A Degree/Diploma on Computer/Telecommunication Related Course
  • A Fundamental Knowledge on VOIP and other related technologies
  • An Experience in using Visio or Lucid chart
  • Proficiency in English language (written and spoken)
  • Proficiency in Microsoft Office
  • An Experience in performing MACD tasks to any Voice Platform
  • An Experience with enterprise ticketing system
  • A Basic API or automation understanding
  • A fast learner and ability to manage multiple tasks
  • The ability to work in teams with a positive attitude
  • The ability to work various shifts Monday-Sunday