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ZOOM: PSO TECHNICAL PROJECT MANAGER

KMC Work Location: ARMSTRONG

Location: Makati City, Metro Manila

Date Posted: 2022-09-07

Hiring Organization: KMC Solutions | XTN-4BD5828

Career Category: Network /System / Database Administration

The Purpose Driven Career Objectives of a PSO Technical Project Manager

Zoom Video Communications Inc. is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

Zoom Video Communications Inc. is seeking a Technical Project Manager for the Professional Services Organization. The Technical Project Manager will be driving Zoom Phone implementations.

To apply for the PSO Technical Project Manager, you are excellent at:

  • Work closely with the sales organization to drive Professional Services engagements and revenue. (Pre-sales engagements, Professional Services pre-sales collateral, implementation collateral)
  • Generate SOWs and submit completed projects for billing
  • Determine impact of known and anticipated business needs by reviewing system configurations in use.
  • Project Manage migrations from other voice solutions to the Zoom Phone solution
  • Work closely with the customer, account team, other team members during project implementation
  • Experience integrating other UC and Collaboration products and solutions (Contact Center, CRM, etc.)
  • Knowledge of SBC and Carrier SIP Trunks
  • Voice or Collaboration Certifications
  • PMI Certification a Plus
  • Project manage several implementations in parallel
  • Exchange information, verbally and in writing, clearly, accurately, reliably, and timely
  • Document best practices and create deployment and support playbook

Your Success Profile includes:

  • Requires a BS degree in CS, MIS or its equivalent and at least 10+ years of experience implementing VoIP solutions. UCaaS/Cloud Voice experience preferred
  • Strong experience w/ VoIP project management best practices, processes, tools and procedures for implementations and migrations.
  • Experience working in a Professional Services organization as a Project Manager
  • Strong experience with Large VoIP migrations and deployments. Experience with migrations to Cloud Voice/UCaaS preferred
  • Experience and Knowledge of IVR’s, queues, and various IP Telephony systems features and functions.
  • Strong background and knowledge of other Cloud and Premise UC/Voice Solutions
  • Networking knowledge and good understanding of network requirements for a VoIP deployment.
  • Ability to interface with multiple customers on a daily basis

KMC Careers

If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!

We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.

KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.

Work with Us. Grow with Us.

KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.

Our Culture

At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.

We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.

Life within KMC: Work Hard Party Harder

At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.

We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!