Managed.: How a Startup Found Its Home In KMC

Not every company begins with a grand office or a large team. Some begin with three people, a few desks, and the hope that they’ve chosen the right environment to build something meaningful. For Managed Outsourcing, those first three seats at KMC Four Neo in BGC became the foundation of a year marked by growth, belonging, and the kind of support that startups rarely find on day one.

About Managed.

Managed Outsourcing is an Australia-founded recruitment and offshore staffing solutions provider helping global recruitment agencies build, manage, and scale high-performing teams in the Philippines. Their model removes the operational headaches agency owners often face—ensuring Philippine-based teams operate with the same efficiency, standards, and culture as their onshore counterparts.

When expanding into the Philippines, Managed. was not just setting up an office; they were transitioning an entire business model into a new country—one that demanded stability, support, and a workspace that could keep pace with their rapid growth.

The Challenges

Entering the Philippine market meant navigating several unknowns:

• Choosing the right business district among BGC, Makati, and Ortigas

• Building a team from scratch in a market they were still learning

• Finding a workspace flexible enough to support a team that could grow from 3 to 20 without relocation headaches

• Maintaining privacy and professionalism while still operating within a coworking environment

• Ensuring continuity during transitions, renovations, and expansions

Managed. needed more than just a desk—they needed a trusted partner and an ecosystem built for young, fast-scaling teams.

How KMC Helped

1. A Smart Start in KMC Four Neo Coworking

KMC gave Managed. an easy and welcoming entry into BGC—complete with onboarding support, a warm community team, and coworking spaces that are private and quiet. Unlike many coworking environments, KMC Four Neo offered dedicated nooks and calm work areas ideal for a startup building its foundation.

2. Seamless Scaling From 3 → 17 Seats

Within months, Managed. quickly outgrew their initial footprint. As their team expanded, KMC continued to accommodate them without disruption—streamlining seat add-ons, space allocation, and day-to-day operations.

3. Smooth Transition to a Private Office

By their first year, it was clear Managed. was no longer “testing the waters”—they were thriving. KMC moved them effortlessly into a private office with zero downtime.
No gap. No restart. No operational pauses.

4. Continuity During Renovations

When KMC Four Neo underwent renovations, Managed. was recommended to relocate and access nearby premium KMC sites such as KMC Arthaland. This guaranteed uninterrupted operations and reinforced KMC’s commitment to keeping the team supported, comfortable, and productive.

5. Full-Service Support That Feels Like an Extension of Their Team

• Reliable IT Infrastructure with onsite IT ready to assist instantly

• Concierge and admin support that handled documents, daily needs, and onboarding

• A community that created true belonging, giving Managed the stability needed to build culture, train staff, and collaborate openly

By the time they settled into their private office, Managed wasn’t just operating inside KMC—they were growing because of it.

Results: A Year of Real, Measurable Growth

• Headcount growth: 3 → 17 employees within their first year

• Zero downtime across the transition from coworking space to a dedicated private office

• Increased operational stability, enabling more open team discussions, client meetings, and strategic planning

• Consistent infrastructure performance, especially IT and connectivity

• A scalable environment ready for ongoing expansion in the Philippines

KMC’s stability, flexibility, and support systems allowed Managed. to focus on what mattered: building a successful offshore staffing operation with confidence.

Managed.’s Operations Manager, Dee Abrajano, described the partnership best:

“KMC has witnessed everything—our challenges, our wins, our growing pains. They’ve never left us to figure things out alone. Every transition was smooth, every question was answered, every need was met. We feel at home here, and we’re not looking anywhere else.”

Their advice to other founders starting in the Philippines:

“Start with coworking. Grow at your own pace. And when you’re ready, KMC will make the next step feel just as easy as the first.”

Conclusion

Managed Outsourcing’s journey—from three desks in a coworking space to a fully private office anchored in BGC—shows how the right workspace partner can accelerate a company’s momentum. Inside KMC, they found a home to build their culture, a support system that removed operational friction, and a flexible environment that scaled at the same pace as their ambition. For startups entering the Philippine market or building offshore teams, Managed.’s experience highlights a simple truth: growth becomes easier when your workspace grows with you and KMC is built to do exactly that.

Stories of Growth: Managed. | Dee Abrajano