Healthcare & Medical Offshoring to the Philippines: A Strategic Approach for Enhanced Efficiency
In the fast-paced and complex world of healthcare, C-level executives continually seek innovative ways to enhance operational efficiency while delivering exemplary patient care. A strategic approach that is gaining traction is the offshoring of medical services to the Philippines, a move that extends beyond mere cost-cutting to significantly improve overall operational performance and patient support. The Philippines, with its skilled English-speaking healthcare workforce, offers a unique blend of quality and efficiency, making it an ideal offshoring destination.
Healthcare offshoring to the Philippines not only provides significant cost savings, with some organizations reporting up to 60-70% reduction in operational expenses, but it also taps into a pool of highly-trained healthcare professionals known for their empathy and attention to detail. This environment ensures that the quality of care remains high. The country's supportive government policies and strict adherence to data security and compliance standards like HIPAA further enhance its attractiveness as an offshoring hub. By aligning with offshoring opportunities in the Philippines, healthcare leaders can steer their organizations towards more efficient, patient-centric care models, effectively addressing the modern challenges of the healthcare industry.
What is Medical & Healthcare Offshoring?
Medical and healthcare offshoring is a strategic solution adopted by healthcare providers, private practices, and hospital systems grappling with the complexities of maintaining efficient billing, managing insurance claims, and handling various administration tasks. To address these challenges, these entities often outsource critical medical roles. This outsourcing encompasses a wide range of services such as administration, insurance claims analysis, medical coding, healthcare billing, and more. The practice not only alleviates the burden of non-core tasks but also enhances overall operational efficiency.
By leveraging a medical offshore team, healthcare organizations can significantly free up their in-house staff, allowing them to focus on other essential tasks. This shift can streamline the patient experience, reduce operational costs, and provide access to experienced healthcare talent. The benefits of this approach are particularly pronounced when partnering with KMC Teams, which specializes in tailoring English-proficient, skilled talent from the Philippines to meet the most urgent needs of healthcare providers.
Why should you offshore your Medical & Healthcare services?
There are many reasons to offshore healthcare services. Sometimes there is simply a shortage of local and regional talent, making it hard to find someone to fit your vacant roles. Then, if you do find talent, the salary can be too much for providers and practices, which can impede revenue and growth.
Other practices struggle to handle heavy workloads, which can lead to denied claims, poor patient experiences, late reimbursements, and delayed care. Their staff is too busy with administrative tasks so they are unable to focus on providing quality care.
Benefits of offshoring your Medical & Healthcare
The benefits of healthcare offshoring to the Philippines cannot be overstated, as long as you have a trusted partner like KMC Teams to handle the burden of payroll and compliance, and to optimize efficiency with a skilled, custom-tailored healthcare offshore team.
Some of the primary benefits of doing so include reduced costs, access to a larger talent pool, the ability to focus on core competencies, patient satisfaction, and risk mitigation.
Reduce Costs
Offshore medical claims specialists, billing experts, and other healthcare professionals are available at a lower cost than onshore talent. In fact, KMC Teams can help you reduce talent costs by as much as 70%!
Access to Global Talent
It’s hard to find local talent, especially in the competitive medical field, but offshoring allows you to access worldwide talent to fill roles. KMC finds the perfect fit from a pool of 5 million skilled workers.
Focus on Core Competencies
By offshoring medical services to the Philippines, your staff can focus on primary healthcare tasks, which means more time to see patients, handle in-house obstacles, and grow your healthcare business.
Enhance the Patient Experience
With offshore workers handling coding, billing, and other healthcare roles, you can streamline insurance claims, optimize patient support, and provide the highest quality care.
Mitigate Risks
While offshoring Medical & Healthcare has all these benefits, it still comes with risks like tax & legal compliance and data security. Getting an EOR mitigates all tax and legal risks and having KMC as your partner ensures your data is secured.
Book a free consultation with KMC to start saving money, enhancing the patient experience, and mitigating risk with full-service EOR and financial offshoring solutions.
Examples of Medical & Healthcare Jobs That You Can Offshore
Skilled medical talent is abundant in the Philippines, ready to fill a wide variety of roles to help you grow your healthcare business.
Medical Billing
Save costs and streamline medical billing with skilled offshore talent trained to handle patient registration, insurance provider collection, financial responsibility, and other billing tasks.
Medical Coding
Leverage talent versed in Current Procedural Terminology (CPT), International Classification of Diseases (ICD), and Healthcare Common Procedure Coding System (HCPS) to accurately and efficiently handle coding needs.
Medical Transcription Service
Use offshore healthcare workers to take care of medical transcription services for surgery notes, diagnoses, and more. This reduces physician workload by reducing audio files requiring transcription.
Telemedicine Services
By outsourcing telehealth services, you can expand your clinic hours and offer 24/7 service, thereby boosting patient satisfaction and ensuring the best care.
Healthcare Customer Support
Optimize support for your patients with talent available whenever you need them to be. That means during your business hours as well as any other time your patients need assistance.
List of Medical & Healthcare Roles We Can Hire for You
KMC Teams offers comprehensive healthcare and medical offshoring solutions in the Philippines to help you find the best candidates for your business. We can act as the Employer of Record and handle hiring, payroll, onboarding, and more for virtually any role, including:
- Medical Claims Analyst
- Medical Claims Representative
- Medical Claims Specialist
- Process Associate (Trainee)
- Process Associate
- Company Nurse/Front Desk Officer/Community Advocate
- Wellness Coach
- Insurance Verification
- Company Nurse/Admin Specialist (Across all sites)
- Corporate Wellness Manager (B2B)
- Home Health Clinical Documentation Specialist
Need a role filled that isn’t on this list?
KMC Teams is capable of recruiting any Medical & Healthcare offshore team candidates that your company needs.
Our massive pool of talent in the Philippines provides top-tier healthcare services to American, Australian, Singaporean, and European companies. This allows us to match highly skilled talent that not only aligns with your unique objectives, but with your culture.
Schedule a consultation to see how KMC Teams can help you find the best talent for your business and reduce stress by handling everything from compliance and payroll to benefits, HR, and more.
See What Some of Our 400+ Clients Say
If you need an Employer of Record in the Philippines, work with us!
KMC is ISO-certified and is the largest Employer of Record service provider in the Philippines. Our team takes pride in providing customer-centric solutions for our clients. We commit our time and effort to build our partners’ trust. Contact our experts today, and we look forward to taking part in your company’s growth and success