Should You Offshore Information Technology? Benefits and Examples of IT Offshore Solutions
Australian CIOs and CTOs are under pressure to modernise stacks, shrink backlogs and harden security—while headcount and budgets stay tight. Offshoring Information Technology to the Philippines is no longer just a cost lever; with the right partner, it accelerates delivery, improves coverage and strengthens resilience across your tech estate.
The Philippines offers deep IT talent across support, software, cloud and cybersecurity. With KMC Teams as your Employer of Record (EOR), you add capacity quickly and compliantly—contracts, HR/payroll, offices and governance handled end‑to‑end—so your AU team stays focused on roadmap and stakeholder outcomes.
What is Information Technology Offshoring?
Information Technology spans the build‑and‑run lifecycle of your digital operations—service desk, infrastructure, cloud, data, QA and software delivery.
Offshoring IT functions means staffing trained specialists in the Philippines who follow your playbooks, tools and SLAs. You retain strategic control while increasing velocity and coverage, including after‑hours and 24/7 operations.
Why should you offshore your Information Technology services?
Common triggers include persistent hiring gaps, 24/7 coverage needs, security and compliance workload, and project backlogs. Offshoring adds disciplined capacity at lower total cost while maintaining control over standards.
With KMC as your EOR, you gain speed‑to‑hire, ISO‑aligned controls and AU↔PH collaboration that keeps delivery moving without burning out your local team.
Benefits of Offshoring Your Information Technology Services
When delivered by a specialist partner, IT offshoring increases reliability and throughput while reducing total cost of ownership.
Reduce Costs
Lower the total cost of run‑and‑change—service desk, NOC, QA, testing and development—without sacrificing quality. KMC’s transparent EOR model removes entity setup and streamlines employment admin.
24/7 Support
Cover incidents and maintenance windows around the clock. AU↔PH overlap enables real‑time collaboration; night shift unlocks true follow‑the‑sun support.
Access Global Talent Experts
Tap role‑ready specialists across service desk, systems, cloud, QA and engineering—experienced in common stacks (Windows/Linux, AWS/Azure/GCP, Cisco/Meraki, Atlassian, Salesforce, NetSuite).
Focus on Core Competencies
Shift repeatable run tasks offshore so your AU team concentrates on stakeholder alignment, product delivery, security and modernisation.
Optimize IT with Data & Automation
Pair operators with analysts and QA to drive observability, CI/CD hygiene, tagging and dashboards that improve MTTR and release quality.
Mitigate Risk
KMC assumes employer‑of‑record liability in the Philippines and enforces security and privacy controls mapped to international standards. Contracts, access and training align to your policies.
Book a free consultation with KMC to start saving money, enhancing your business, and mitigating risk with full‑service EOR and IT offshoring solutions.
Examples of Information Technology Jobs That You Can Offshore
KMC Teams recruits and manages the roles that keep your systems stable and your roadmap shipping.
Helpdesk & Service Desk
Multi‑channel L1–L2 support, ticket triage, knowledge base upkeep and CSAT tracking.
Systems & Network Administration
AD/M365, endpoint and patch, firewall/VPN, LAN/WAN/Wi‑Fi administration with change control.
Cloud & DevOps
IaC, CI/CD, monitoring, backups and cost optimisation across AWS/Azure/GCP with tagged resources.
Quality Assurance & Testing
Manual and automated testing, test planning, regression suites and release sign‑off.
Software Engineering Support
Feature delivery and maintenance in common languages and frameworks under your SDLC.
List of Information Technology Roles We Can Hire for You
- Service Desk Analyst
- Systems Administrator
- Network Engineer
- Cloud / DevOps Engineer
- QA Analyst / Automation Engineer
- Software Engineer
- Salesforce / NetSuite Admin
- Security Operations Analyst
- Data Engineer
- NOC Engineer and many more
Didn’t see your exact role listed? KMC Teams can tailor hiring to your stack and standards, ensuring culturally aligned specialists who meet your KPIs.
Click to book a free consultation to tell us about your goals and needs today!
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If you need an Employer of Record in the Philippines, work with us!
KMC is ISO‑certified and one of the Philippines’ largest end‑to‑end EOR providers. We deliver customer‑centric solutions and long‑term partnership. Contact our experts today—we’re ready to help power your company’s growth.