Unhappy with Your Current Outsourcing Provider? There’s a Better Way for Australian Businesses
Experience better talent, greater control and a fully managed, integrated offshore team with KMC. Seamless transition. Transparent pricing. Scalable solutions.
Is Your Current Outsourcing Solution Letting You Down?
The costs are piling up, quality isn’t where it should be and scaling feels impossible.
You’ve already committed to offshoring, but if you’re frustrated by poor service, hidden costs or inconsistent talent from your current BPO, EOR provider or contractors—you’re not alone. Many Australian leaders face the same issues:
Underperforming teams and missed SLAs
Hidden fees and lack of transparency
Inability to scale up or down quickly
Limited control over operations and processes
KMC helps you transition to a solution that gives you the control, flexibility and quality you expect—without disrupting your business.
KMC: Your Trusted Guide to a Better Outsourcing Experience
We understand the pain of underperforming providers—and we know how to fix it. KMC delivers end‑to‑end support beyond traditional outsourcing: recruitment, EOR (legal employment), HR & payroll, compliance, premium offices and CASA employee housing—so your people perform and stay.
Whether you’re moving from a BPO, a software‑only EOR, or a patchwork of freelancers and contractors, we make the changeover simple and low‑risk for Australian organisations.
Ready for a Better Outsourcing Experience? Here’s How It Works.
We make transitioning providers easy, without downtime.
Our 3‑step plan ensures a smooth, low‑risk migration from your current provider to KMC:
01
Assessment
We review your current setup (contracts, SLAs, roles, systems) and identify gaps and quick wins.
02
Tailored Migration Plan
We map a step‑by‑step move plan—knowledge transfer, employment changes, tooling, IT and workspace—timed to minimise disruption.
03
Fully Integrated Solution
We stand up your team under KMC: high‑quality talent, transparent pricing and full visibility over performance and operations.
Tired of Outsourcing Frustrations? It’s Time for a Change
Let’s talk about how KMC Teams can deliver the results you deserve.
Let’s talk about the outcomes you’re not getting today—and how KMC can deliver them.
Discover how KMC transitions teams smoothly and builds integrated offshore operations that actually work.
What’s the Cost of Staying with a Subpar Provider?
Delaying a switch keeps your business stuck.
If you don’t move to a better model, you risk:
Ongoing quality issues and limited control
Lost growth from inability to scale
Rising costs from hidden fees and inefficiency
Falling behind competitors with stronger partners
What Does Success Look Like with KMC Teams?
The results speak for themselves.
Greater control
Transparent processes and full visibility across your offshore operations.
Access to top talent
We recruit leading professionals in the Philippines—fully integrated with your business.
Seamless scalability
Scale teams up or down quickly with flexible models.
No hidden costs
Transparent, straightforward pricing for peace of mind.
What You Get When You Switch
Human‑First, Full‑Stack Execution:
Recruitment, EOR (legal employment), HR/payroll, IT, workspace and optional CASA housing under one partner.
Domestic‑Quality Outcomes:
Dedicated employees who work exclusively for you, embedded in your culture and processes.
Board‑Ready Clarity:
Predictable monthly costs, governance cadence and measurable KPIs.
Trusted by 400+ Businesses Across Industries and Sizes
Proof & Success
Hundreds of technology and enterprise clients have launched successful Philippines operations with KMC—achieving faster hiring, stronger teams and smoother transitions than going it alone.
Ultimately we decided that KMC was a far superior option for the employer of record model. Their properties were beautiful well situated in areas that we cared about. The level of service and quality of the operations were head and shoulders above the competition.
David Ting & Errol Pinto
Global General Manager & CTO, SVP of Product
Zenni
Ultimately we decided that KMC was a far superior option for the employer of record model. Their properties were beautiful well situated in areas that we cared about. The level of service and quality of the operations were head and shoulders above the competition.
David Ting & Errol Pinto
Global General Manager & CTO, SVP of Product
Zenni
Make the Switch to KMC—and Don’t Look Back
With KMC’s integrated offshore teams, you gain the flexibility, expertise and cost advantages to stay competitive. We’ll help you transition smoothly and build a high‑performing team that takes your business to the next level.
Contact us today and start your journey to better outsourcing today.
30–60 Day Transition Timeline (Typical)
Week 0–2 · Assessment & Mobilisation
Contract review, SLA mapping, risk assessment, transition plan, communications.
Week 2–4 · Build & Integrate
Talent assessment/replacement if needed, systems and access alignment, workspace/IT setup.
Week 4–8 · Operate & Optimise
KPI baselining, performance monitoring, continuous improvement, scale‑up plan.
(Industry average is 90–120 days; our playbook is designed to minimise disruption.)
Why KMC Teams is Your Best Choice for Recruitment and Onboarding
Risk, Compliance & IP Protection
Legal Compliance: We assume employment‑law liability and manage Philippine labour‑code adherence end‑to‑end.
Security Certifications: ISO/IEC 27001 (information security) and ISO 9001 (quality).
Data & IP Protection: NDAs and IP assignment, role‑based access, encryption at rest/in transit, audit trails.
Business Continuity & Enterprise Support
Resilient Footprint: 30+ Philippine locations with backup power and access control.
24/7 Support: NOC and tiered service desk with defined SLAs and escalation paths.
BCP/DR: Tested disaster‑recovery sites, incident response and communications protocol.
Executive Governance & Reporting
C‑Suite Dashboards: CFO cost/ROI, operations SLAs/quality, people metrics (retention, hiring velocity), risk status.
Cadence: Quarterly steering committee, QBRs and annual strategic planning.
Transparent Commercials
Cost‑Plus Model: Clear pass‑through salaries and fees; no hidden charges.
Zero Transition Costs: Risk‑reduced switching with a 30‑day satisfaction guarantee.
Savings Benchmark: Typically 20–40% vs traditional BPO models, with higher quality and control.
Proof: Recent Enterprise Transitions
Viking Cloud (Cybersecurity)
Rebuilt operations in a high‑performance site with integrated IT/security, enabling faster scale and higher output.
Zenni Optical (Retail/E‑commerce)
Scaled a 130+ CX team in under 3 months in a dedicated KMC floor; CSAT lifted with empathy‑driven training.
Switching Checklist
Diagnose issues (quality, cost, control) and prioritise outcomes
Collect contracts, SLAs and process docs from current provider
Confirm knowledge transfer scope and access needs
Align on KPIs, reporting cadence and escalation paths
Approve transition timetable and communications plan
24–48 hr Market Scope: Rapid talent and cost analysis to size your move
Migration Plan: Timeline, risk mitigation and commercials, tailored to your board
Pilot or Full Transition: Prove value quickly, then scale with confidence
