Healthcare & Medical Offshoring to the Philippines: A Smarter Way for Australian Providers
In Australia’s complex healthcare landscape, leaders are balancing rising costs, skills shortages and strict privacy obligations—all while protecting patient experience. Offshoring non‑clinical functions to the Philippines is no longer just a cost lever; done well, it lifts service quality, throughput and resilience.
The Philippines offers an English‑proficient, empathetic workforce with domain familiarity in health admin and revenue cycle. Partnering with KMC gives you speed‑to‑hire, robust governance and APP‑aligned data handling, so you scale capacity without compromising care.
Reduce Costs
Lower the total cost of health administration, revenue‑cycle and patient support roles—freeing budget for frontline care. KMC’s full‑stack EOR model removes entity setup and optimises total employment cost while maintaining quality.
Access to Global Talent
Address Australia’s talent shortages by tapping experienced PH specialists across medical billing, coding, claims and member support. Our recruiters shortlist role‑ready talent so your teams ramp quickly.
Focus on Core Competencies
Shift repeatable, non‑clinical workloads offshore so clinicians and practice teams focus on care, outcomes and quality initiatives. We align shifts to Australian hours for seamless handoffs.
Enhance the Patient Experience
Improve first‑contact resolution and reduce claim friction with trained healthcare support teams. Consistent service standards, clear scripts and quality monitoring protect brand trust.
Mitigate Risks
KMC assumes employer‑of‑record liability in the Philippines and enforces security controls mapped to ISO/IEC 27001. Contracts, access and training support Australian Privacy Principles (APPs) and Notifiable Data Breach readiness.
Book a free consultation with KMC to expand capacity, protect patient experience and de‑risk cross‑border operations with a full‑service EOR partner.
Examples of Medical & Healthcare Jobs That You Can Offshore
Skilled healthcare support talent is abundant in the Philippines and ready to complement your Australian operations.
Start Offshoring with KMC Teams
Medical Billing
Reduce leakage and speed collections with offshore teams handling patient registration, insurance verification, eligibility and payment posting under clear KPIs.
Medical Coding
Deploy coders trained in CPT/ICD/HCPCS equivalents who work to Australian payer requirements and your audit standards for accuracy and throughput.
Medical Transcription Service
Offshore transcription for clinical notes, discharge summaries and reports to ease clinician admin load and accelerate documentation turnaround.
Telemedicine Services
Extend clinic hours and improve access with coordinated telehealth scheduling, triage intake and follow‑up support aligned to your protocols.
Healthcare Customer Support
Provide responsive patient/member support for appointments, benefits and claims—staffed to your hours with QA, compliance and escalation paths.
List of Medical & Healthcare Roles We Can Hire for You
KMC Teams offers comprehensive healthcare and medical offshoring solutions in the Philippines to help you find the best candidates for your business. We can act as the Employer of Record and handle hiring, payroll, onboarding, and more for virtually any role, including:
- Medical Claims Analyst
- Medical Claims Representative
- Medical Claims Specialist
- Process Associate (Trainee)
- Process Associate
- Company Nurse/Front Desk Officer/Community Advocate
- Wellness Coach
- Insurance Verification
- Company Nurse/Admin Specialist (Across all sites)
- Corporate Wellness Manager (B2B)
- Home Health Clinical Documentation Specialist
Need a role filled that isn’t on this list?
KMC Teams is capable of recruiting any Medical & Healthcare offshore team candidates that your company needs.
Our massive pool of talent in the Philippines provides top-tier healthcare services to American, Australian, Singaporean, and European companies. This allows us to match highly skilled talent that not only aligns with your unique objectives, but with your culture.
Schedule a consultation to see how KMC Teams can help you find the best talent for your business and reduce stress by handling everything from compliance and payroll to benefits, HR, and more.
See What Some of Our 400+ Clients Say
If you need an Employer of Record in the Philippines, work with us!
KMC is ISO-certified and is the largest Employer of Record service provider in the Philippines. Our team takes pride in providing customer-centric solutions for our clients. We commit our time and effort to build our partners’ trust. Contact our experts today, and we look forward to taking part in your company’s growth and success