Who is Unifi?

Unifi, based in Santa Clarita, California, specializes in providing comprehensive services such as: Bookkeeping, Financial Reporting, Consulting, and Onboarding across North America. Their focus is on tailoring these solutions to meet the unique needs of small businesses, franchise bookkeeping services, and franchise consulting services.

Unifi's Challenge:

• Unifi was previously unfamiliar with outsourcing in the Philippines, until they encountered an opportunity when a Filipino employee, based in the US, recommended a friend - an accountant situated in the Philippines.

• This sparked their interest in building an offshore accounting support team, Unifi sought insights from KMC regarding their Employer-of-Record model and Spaces business. The aim was to capitalize on cost savings while expanding their US-based operations.

KMC's Solution

• Strategically selected Ortigas as the office location, capturing employees from both Northern and Southern Metro Manila, while ensuring compliance with Data and Information Security requirements.

• Hired and onboarded a pioneer batch of 10 employees within three weeks, instrumental in training subsequent client-facing roles such as accounting specialists, implementation specialists, and team leaders.

• Proposed and implemented a Hub-and-Spoke Model, retaining employees distant from the headquarters and expanding the talent base across two offices - Podium in Ortigas as their HQ and One West Aeropark in Clark as satellite office.