Who is Viking Cloud?

VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions—faster. Powered by the Asgard Platform™, the industry's largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.

The Challenge: Viking Cloud’s Strategic Shift & Breaking Free from Traditional Constraints

Since entering the Philippine market in 2019, Viking Cloud had been on a growth trajectory. But as they scaled, their traditional BPO provider became a bottleneck—undated workspaces, a fragmented team structure, and limited autonomy hindered productivity and efficiency. Recognizing these roadblocks, Viking Cloud made the strategic decision to transfer from a traditional BPO to KMC Solutions— a move designed to unlock greater business flexibility, control, and operational efficiency.

With KMC Solutions, they gained more than just a scalable and efficient workspace. They secured a modern, scalable, and high-performing environment that streamlined operations, empowered their teams, and gave their business the agility to scale at speed.

This wasn’t just a change in environment—it was a shift in strategy. With KMC Solutions, Viking Cloud didn’t just find an office. They became equipped to scale.

The Solution & Success: How Viking Cloud extended their operations with KMC Solutions

Viking Cloud’s move to KMC Solutions and relocation to Aeropark in 2024 was a game-changer. From that point on, it was all about scaling up and pushing forward. With a modern, high-performance workspace and the right operational support, they expanded their contact center roles, bringing in 60+ new hires and growing their Clark team to over 100 members. By consolidating operations under KMC, Viking Cloud eliminated inefficiencies, optimized productivity, and set the stage for long-term, sustainable growth.

Scalable Extension: How Viking Cloud Built a Scalable, High-Performing Team with KMC Solutions

• Secured and consolidated its workspace at Clark Aeropark with 215 dedicated seats.

• 60+ new technical hires and 100+ growing Aeropark Team

• Extended operations seamlessly, eliminating the strains of in-house recruitment.

• Built a high-performing, compliant, and cost-effective global team at speed.

This strategic extension empowered Viking Cloud to scale efficiently, strengthen its cybersecurity workforce, and maintain a competitive edge in a rapidly evolving digital landscape. By leveraging KMC Solutions’ flexible, high-control environment, Viking Cloud seamlessly extended its operations, ensuring long-term growth and resilience in an increasingly complex industry.